Why Wall Street and Dalal Street Are Rethinking the Future of IT Outsourcing
Indian IT giants Infosys and Wipro came under pressure after Anthropic launched a powerful Legal AI tool, triggering a fall in their share prices. Investors are increasingly worried that AI-powered legal platforms could replace large parts of traditional outsourcing and legal process services.
This moment signals something bigger:
👉 AI is no longer assisting white-collar workers — it is starting to compete with them.
Let’s break down what happened and why it matters.
What Is Anthropic’s Legal AI Tool?
Anthropic, the company behind Claude AI, recently launched a specialized legal AI tool designed for professional legal work. It can:
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Draft and review contracts
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Summarize case law and legal documents
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Perform legal research
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Analyze compliance risks
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Speed up due diligence
These are the same tasks that IT service firms traditionally handle through large human teams.
Why Infosys and Wipro Shares Fell
Infosys and Wipro generate revenue from:
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Legal Process Outsourcing (LPO)
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Knowledge Process Outsourcing (KPO)
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Compliance and documentation services
After Anthropic’s launch, investors realized:
✔️ Clients may shift from manpower to AI tools
✔️ AI platforms are cheaper and faster
✔️ Margins in IT services could shrink
As a result, Infosys Wipro shares fell on fears that AI will disrupt their core business model.
AI vs Traditional IT Services – Market Impact Table
| Area | Traditional IT / LPO Model | AI Legal Tools (Anthropic) |
|---|---|---|
| Cost | High manpower cost | Low software-based cost |
| Speed | Days or weeks | Minutes or hours |
| Scalability | Limited by workforce | Instantly scalable |
| Accuracy | Human-dependent | High consistency via AI |
| Client Preference | Outsourced teams | AI-powered platforms |
| Long-Term Growth | Slower | Rapid adoption |
What This Means for the IT Services Industry
This is a turning point.
In the AI era:
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Services must become platform-driven, not people-driven
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Revenue will depend on automation + AI consulting
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Reskilling employees becomes critical
Only AI-first IT companies will thrive.
What Infosys and Wipro Must Do Next
To survive and grow:
✔️ Build proprietary AI tools
✔️ Partner with AI startups
✔️ Focus on AI consulting and integration
✔️ Move from low-cost labor to high-value solutions
✔️ Invest heavily in automation
This is not just a tech upgrade — it’s a business transformation.
The Bigger Picture: AI Is Reshaping White-Collar Work
Legal services are just the beginning. AI is also disrupting:
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Finance
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HR
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Compliance
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Research
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Customer support
AI is becoming the new digital workforce
.
Conclusion
The fall in Infosys and Wipro shares after Anthropic launched its legal AI tool is not a temporary market reaction — it’s a sign of a structural shift.
AI is changing how professional services are delivered.
The future belongs to companies that build with AI, not just compete against it.